Windows Explorer não carrega pastas !?

Question

&Eacute; o seguinte, quando clico em meus documentos a &uacute;nica coisa que abre &eacute; a janela do windows explorer, e ela n&atilde;o carrega, s&oacute; consigo fech&aacute;-la pelo gerenciador de tarefas. N&atilde;o consigo acessar pastas nem painel de controle, s&oacute; posso abrir meus arquivos diretamente pelo executar. J&aacute; restaurei meu sistema pelo modo de seguran&ccedil;a, ali&aacute;s o problema continua nele, passei antiv&iacute;rus (Avast, depois troquei ele pelo AVG) Combofix e Malwarebytes, foi encontrado v&iacute;rus e removido mas n&atilde;o adiantou. Algu&eacute;m pode me ajudar ? Meu sistema operacional &eacute; Windows 7 Ultimate.

Answer

Transferi seu t&oacute;pico para c&aacute; pois provavelmente &eacute; um problema de v&iacute;rus que afetou seu sistema e que talvez n&atilde;o tenha sido corretamente eliminado.

Answer

[QUOTE=Animus0, post: 7151902, member: 962036]&Eacute; o seguinte, quando clico em meus documentos a &uacute;nica coisa que abre &eacute; a janela do windows explorer, e ela n&atilde;o carrega, s&oacute; consigo fech&aacute;-la pelo gerenciador de tarefas. N&atilde;o consigo acessar pastas nem painel de controle, s&oacute; posso abrir meus arquivos diretamente pelo executar. J&aacute; restaurei meu sistema pelo modo de seguran&ccedil;a, ali&aacute;s o problema continua nele, passei antiv&iacute;rus (Avast, depois troquei ele pelo AVG) Combofix e Malwarebytes, foi encontrado v&iacute;rus e removido mas n&atilde;o adiantou. Algu&eacute;m pode me ajudar ? Meu sistema operacional &eacute; Windows 7 Ultimate.[/QUOTE]
Bom dia

1- Para sentir o seu PC e seu problema

Use estes 2 programas e depois poste os logs

Remova adwares e toolbars maliciosas com o Adwcleaner

Tutorial do Junkware Removal Tool

Answer

---> [SPOILER=Log JRT]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.7.2 (05.15.2015:1)
OS: Windows 7 Ultimate x86
Ran by USER on 18/05/2015 at 12:20:43,48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Tasks

Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster Scan
Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster SkipUAC (SISTEMA)
Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster SkipUAC (USER)
Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster Update

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{10921475-03CE-4E04-90CE-E2E7EF20C814}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011501160}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10921475-03CE-4E04-90CE-E2E7EF20C814}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Update NetCrawl

~~~ Files

Successfully deleted: [File] C:\Windows\launcher.exe

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\USER.USER-PC\appdata\local\{25AD31F9-498F-45C2-8B88-C626BF05C953}
Successfully deleted: [Empty Folder] C:\Users\USER.USER-PC\appdata\local\{A4B43F94-4012-462C-B26A-3DDFB3E522C7}
Successfully deleted: [Folder] C:\Program Files\styler	b
Successfully deleted: [Folder] C:\ProgramData\baidu security
Successfully deleted: [Folder] C:\Users\USER.USER-PC\AppData\Roaming\baidu security
Successfully deleted: [Folder] C:\Users\USER.USER-PC\AppData\Roaming\baidu
Successfully deleted: [Folder] C:\Windows\System32\ai_recyclebin

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 18/05/2015 at 12:40:22,78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[/SPOILER]

Obs: Usei o Adwcleaner mas n&atilde;o salvei o log
O problema continua :(

Answer

[QUOTE=Animus0, post: 7152036, member: 962036]---> [SPOILER=Log JRT]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.7.2 (05.15.2015:1)
OS: Windows 7 Ultimate x86
Ran by USER on 18/05/2015 at 12:20:43,48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Tasks

Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster Scan
Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster SkipUAC (SISTEMA)
Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster SkipUAC (USER)
Successfully deleted: [Task] C:\Windows\System32	asks\Driver Booster Update

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{10921475-03CE-4E04-90CE-E2E7EF20C814}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011501160}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10921475-03CE-4E04-90CE-E2E7EF20C814}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Update NetCrawl

~~~ Files

Successfully deleted: [File] C:\Windows\launcher.exe

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\USER.USER-PC\appdata\local\{25AD31F9-498F-45C2-8B88-C626BF05C953}
Successfully deleted: [Empty Folder] C:\Users\USER.USER-PC\appdata\local\{A4B43F94-4012-462C-B26A-3DDFB3E522C7}
Successfully deleted: [Folder] C:\Program Files\styler	b
Successfully deleted: [Folder] C:\ProgramData\baidu security
Successfully deleted: [Folder] C:\Users\USER.USER-PC\AppData\Roaming\baidu security
Successfully deleted: [Folder] C:\Users\USER.USER-PC\AppData\Roaming\baidu
Successfully deleted: [Folder] C:\Windows\System32\ai_recyclebin

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 18/05/2015 at 12:40:22,78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[/SPOILER]

Obs: Usei o Adwcleaner mas n&atilde;o salvei o log
O problema continua :([/QUOTE]
Baidu=

Acesse este link abaixo e clique no primeiro bot&atilde;o da esquerda que &eacute; o bot&atilde;o Download Zoek.exe:
http://www.hijackthis.nl/smeenk/

*Clique com o bot&atilde;o direito do mouse no Zoek.exe e selecione EXECUTAR como administrador/ certos antiv&iacute;rus podem bloquear o download; desative tempor&aacute;riamente por 15 minutos

* Copie todo este texto destacado em vermelho abaixo e cole-o no espa&ccedil;o em branco do Zoek:

[COLOR=#b30000]createsrpoint;
autoclean;
emptyalltemp;
iedefaults;
resetieproxy;
resethosts;
shortcutfix;
ffdefaults;
firefoxlook;
reset chrome;
chrdefaults;
chromelook;[/COLOR]

*Clique [Run Script]

Answer

[QUOTE=edutango, post: 7152156, member: 903370]Baidu=

Acesse este link abaixo e clique no primeiro bot&atilde;o da esquerda que &eacute; o bot&atilde;o Download Zoek.exe:
http://www.hijackthis.nl/smeenk/

*Clique com o bot&atilde;o direito do mouse no Zoek.exe e selecione EXECUTAR como administrador/ certos antiv&iacute;rus podem bloquear o download; desative tempor&aacute;riamente por 15 minutos

* Copie todo este texto destacado em vermelho abaixo e cole-o no espa&ccedil;o em branco do Zoek:

[COLOR=#b30000]createsrpoint;
autoclean;
emptyalltemp;
iedefaults;
resetieproxy;
resethosts;
shortcutfix;
ffdefaults;
firefoxlook;
reset chrome;
chrdefaults;
chromelook;[/COLOR]

*Clique [Run Script][/QUOTE]

Ol&aacute;
Eu usei o Zoek, por&eacute;m ele ficou mais de 3 horas executando sem responder e eu tive que encerr&aacute;-lo.

Answer

&acute;&acute;Alguem&acute;&acute; Bloqueando &aacute; cura&acute;&acute;

Tente o ADSFIX

http://www.google.com.br/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CC8QFjAC&url=http%3A%2F%2Fwww.telecharger.sosvirus.net%2Fdownload%2Fadsfix%2F&ei=3k1dVYz0HfKxsATmgIHYBg&usg=AFQjCNGdiMA2WNHg7_ONF0BK5gjxrYkRLg&bvm=bv.93990622,d.cWc

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