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HelenaB
HelenaB Novo Membro Registrado
13 Mensagens 0 Curtidas

Log HijackThis /Picos de utilização de memória

#1 Por HelenaB 28/02/2015 - 19:24
Gente, não sou expert em TI, então peço desculpas pelo texto nada específico. Mas segue meu problema:

Faz uma semana que meu computador começou a dar uma leve travada quando estou jogando ou vendo vídeos, ele trava e volta ao normal em seguida, isso se repete seguindo um espaço de tempo de uns 2 ou 3 minutos (mesmo em arquivo de vídeo/som meu ou em streaming).

Abri o gerenciador de tarefas e vi que nesses momentos de erro acontecia um pico de memória, achei que fosse vírus então passei o F-Secure e nada foi encontrado.

Achei que fosse um problema na placa de vídeo e fiz todos os testes remotos que a Dell disponibiliza, nada.

Vi que o controle gráfico do meu notebook é gerenciado por um sistema chamado AMD Catalyst Control Center, atualizei o bendito e aí a minha resolução de tela ficou de baixa qualidade e de vez em quando aparece uma tela de alerta dizendo que "Não é possível iniciar o AMD Catalyst Control Center. No momento não há nenhuma configuração que possa ser definida com o AMD Catalyst Control Center." (wtf?!)

Nos fóruns achei duas outras alternativas: HijackThis (e mandar o logfile pra vocês) e o Kaspersky.
Estou fazendo o backup do pc em um HD externo caso alguma coisa dê muito errada e disponibilizo aqui o log que o HijackThis gerou, para que vocês me ajudem a resolver o problema.

Tenho um Dell Vostro 3450, rodando Windows 7 Home Basic
Processador: Intel (R) Core (TM) i5-2430 CPU @ 2.40 GHz 2.40 GHz
Memória instalada (RAM): 6,00 GB (utilizável: 5,90GB)

Logfile do HijackThis:

Running processes:
C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Users\Helena\AppData\Local\Google\Update\1.3.26.9\GoogleCrashHandler.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Western Digital\WD Security\WDDriveAutoUnlock.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\F-Secure\fshoster32.exe
C:\Program Files (x86)\F-Secure\apps\ComputerSecurity\Common\FSM32.EXE
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Users\Helena\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Helena\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Helena\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Helena\AppData\Local\Google\Chrome\Application\chrome.exe
C:\PROGRA~2\Raptr\raptr.exe
C:\PROGRA~2\Raptr\raptr_im.exe
C:\Program Files (x86)\Intel Driver Update Utility\DriverUpdateUI.exe
C:\Users\Helena\AppData\Local\Google\Chrome\Application\chrome.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <a href="http://g.msn.com/USSMB/5" target="_blank">http://g.msn.com/USSMB/5</a>
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank">http://go.microsoft.com/fwlink/?LinkId=54896</a>
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank">http://go.microsoft.com/fwlink/?LinkId=69157</a>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <a href="http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank">http://go.microsoft.com/fwlink/?LinkId=69157</a>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <a href="http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank">http://go.microsoft.com/fwlink/?LinkId=54896</a>
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank">http://go.microsoft.com/fwlink/?LinkId=54896</a>
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank">http://go.microsoft.com/fwlink/?LinkId=69157</a>
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {e0301295-ab3e-4af3-979f-3d453c5f9f48} - (no file)
R3 - URLSearchHook: (no name) - {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: F-Secure Browsing Protection - {45BBE08D-81C5-4A67-AF20-B2A077C67747} - C:\Program Files (x86)\F-Secure\apps\CCF_Scanning\bin\browser\install\fs_ie_https\fs_ie_https.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: (no name) - {84FF7BD6-B47F-46F8-9130-01B2696B36CB} - (no file)
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
O2 - BHO: Auxiliar de Conexão de Conta da Microsoft - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
O4 - HKLM\..\Run: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [WD Drive Unlocker] C:\Program Files (x86)\Western Digital\WD Security\WDDriveAutoUnlock.exe
O4 - HKLM\..\Run: [IminentMessenger] C:\Program Files (x86)\Iminent\Iminent.Messengers.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [F-Secure Hoster (6661000)] "C:\Program Files (x86)\F-Secure\fshoster32.exe" -app -hosterid:1
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files (x86)\F-Secure\apps\ComputerSecurity\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\AMD\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Raptr] C:\PROGRA~2\Raptr\raptrstub.exe --startup
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Helena\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [Google Update] "C:\Users\Helena\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
O4 - HKCU\..\Run: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Program Files (x86)\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Helena\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [DellSystemDetect] C:\Users\Helena\AppData\Local\Apps\2.0\RJ8DQWTO.DN2\3W6OCYX1.MJG\dell..tion_e30b47f5d4a30e9e_0005.000e_4ab3a7332dd76702\DellSystemDetect.exe
O4 - HKCU\..\RunOnce: [Application Restart #1] C:\Users\Helena\AppData\Local\Google\Chrome\Application\chrome.exe --flag-switches-begin --flag-switches-end --restore-last-session --flag-switches-begin --flag-switches-end --flag-switches-begin --flag-switches-end --flag-switches-begin --flag-switches-end --flag-switches-begin --flag-switches-end
O4 - Startup: Monitor da tecnologia Intel® Turbo Boost 2.0.lnk = C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RealPlayer Cloud Service UI.lnk = C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Exibir ou ocultar HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\bonjour\mdnsnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O11 - Options group: [INTERNATIONAL] International
O13 - Gopher Prefix:
O15 - Trusted Zone: *.dell.com
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - <a href="http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15102/CTSUEng.cab" target="_blank">http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15102/CTSUEng.cab</a>
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - <a href="http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab" target="_blank">http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab</a>
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - <a href="http://ccfiles.creative.com/Web/softwareupdate/ocx/130321/CTPID.cab" target="_blank">http://ccfiles.creative.com/Web/softwareupdate/ocx/130321/CTPID.cab</a>
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files (x86)\Windows Live\Mail\mailcomm.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Atheros Bt&Wlan Coex Agent - Atheros - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Ath_CoexAgent.exe
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
O23 - Service: Baidu Antivirus Service (BAVSvc) - Unknown owner - C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BAVSvc.exe (file missing)
O23 - Service: Baidu Hips Service (BHipsSvc) - Unknown owner - C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BHipsSvc.exe (file missing)
O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BitRaider Mini-Support Service (BRSptSvc) - BitRaider, LLC - C:\programdata\bitraider\BRSptSvc.exe
O23 - Service: Dell Data Vault (DellDataVault) - Unknown owner - C:\Program Files\Dell\DellDataVault\DellDataVault.exe" (file missing)
O23 - Service: Dell Data Vault Wizard (DellDataVaultWiz) - Dell Inc. - C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FlexNet Licensing Service 64 - Flexera Software LLC - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: F-Secure Dll Hoster (fshoster) - Unknown owner - C:\Program Files (x86)\F-Secure\fshoster32.exe" -hosterid:0 (file missing)
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files (x86)\F-Secure\apps\ComputerSecurity\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files (x86)\F-Secure\apps\CCF_Reputation\fsorsp.exe
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc (file missing)
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: Baidu PC Faster Service 4.0.0.0 (PCFasterSvc_{PCFaster_4.0.0.0}) - Unknown owner - C:\Program Files (x86)\Baidu Security\PC Faster\4.0.0.0\PCFasterSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: RealPlayer Cloud Service - RealNetworks, Inc. - c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe
O23 - Service: RealPlayer Update Service (RealPlayerUpdateSvc) - Unknown owner - C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell SupportAssist Agent (SupportAssistAgent) - Dell Inc. - C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
O23 - Service: Intel(R) Turbo Boost Technology Monitor 2.0 (TurboBoost) - Intel(R) Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WDDMService.exe
O23 - Service: WD Drive Manager (WDDriveService) - Western Digital - C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe
O23 - Service: WDFME (WDFMEService) - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDFME.exe
O23 - Service: WDRules (WDRulesService) - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)
Edmor_t
Edmor_t Ubbergeek Registrado
3.2K Mensagens 590 Curtidas
#3 Por Edmor_t
28/02/2015 - 19:40
Pelo que eu vi nas especificações o vídeo é Intel. Desinstala o AMD Catalyst, exceto se tiver certeza de que tem uma placa de video AMD. Instala os drivers da Intel para o seu hardware
dance.gifEdmort
Asus M5A97 LE R2.0; AMD FX-6300 (6 cores) 3800 / 4100 MHz
Kingston HyperX KHX1866C10D3/8G (X2); CORSAIR 850 EVO 250GB; SEAGATE 1TB SATA3; XFX RX-580 8GB
Monitor AOC 2460G; Gabinete CASEMALL ATEN; FONTE Corsair 600W; Windows 10 Pro 64
ideia.pngThe path is not given, it's earned by who deserves it!ideia.png
edutango
edutango Cyber Highlander Registrado
9.3K Mensagens 6.3K Curtidas
#4 Por edutango
28/02/2015 - 19:46
Edmor_t disse:
Pelo que eu vi nas especificações o vídeo é Intel. Desinstala o AMD Catalyst, exceto se tiver certeza de que tem uma placa de video AMD. Instala os drivers da Intel para o seu hardware

O que fez eu pedir um log foi o Iminent
C:\Program Files (x86)\Iminent\Iminent.Messengers.exe
AMD Duron 900mhz/mobo PCCHIPS
mouse em forma de arco leadrshhep

256mb RAM SDR=WINDOWS 98
Video integrado SiS
HelenaB
HelenaB Novo Membro Registrado
13 Mensagens 0 Curtidas
#5 Por HelenaB
28/02/2015 - 22:53
Desinstalei o Catalyst e a configuração da tela voltou ao normal.

No site da Intel baixei o Utilitário de atualização de driver Intel®, ele identificou que preciso atualizar o Chipset Device Software, mas quando estou instalando a atualização surge uma mensagem de erro (print).

Segue log do AdwCleaner (chocada):

# AdwCleaner v4.111 - Logfile created 28/02/2015 at 22:26:02
# Updated 18/02/2015 by Xplode
# Database : 2015-02-18.3 [Server]
# Operating system : Windows 7 Home Basic Service Pack 1 (x64)
# Username : Helena - EDDIE
# Running from : C:\Users\Helena\Desktop\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****

Service Deleted : {6c0944d8-b49f-4f69-8ce8-524e562a2250}w64

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\baidu
Folder Deleted : C:\Program Files (x86)\baidu
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\IminentToolbar
Folder Deleted : C:\Users\Helena\AppData\Local\Temp\baidu
Folder Deleted : C:\Users\Helena\AppData\Local\Temp\Iminent
Folder Deleted : C:\Users\Helena\AppData\Local\Temp\Zebar
Folder Deleted : C:\Users\Helena\AppData\Local\Conduit
Folder Deleted : C:\Users\Helena\AppData\Local\EoRezo
Folder Deleted : C:\Users\Helena\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Helena\AppData\LocalLow\IminentToolbar
Folder Deleted : C:\Users\Helena\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Helena\AppData\Roaming\baidu
Folder Deleted : C:\Users\Helena\AppData\Roaming\eIntaller
Folder Deleted : C:\Users\Helena\AppData\Roaming\IminentToolbar
Folder Deleted : C:\Users\Helena\AppData\Roaming\Systweak
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Windows\System32\drivers\{6c0944d8-b49f-4f69-8ce8-524e562a2250}w64.sys
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_start.iminent.com_0.localstorage
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_allin1convert.dl.tb.ask.com_0.localstorage
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_allin1convert.dl.tb.ask.com_0.localstorage-journal
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.ak.facebook.com_0.localstorage
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.ak.facebook.com_0.localstorage-journal
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.audienceinsights.net_0.localstorage
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.audienceinsights.net_0.localstorage-journal
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
File Deleted : C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\Iminent
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [IminentMessenger]
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2851643
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{06DEB529-DE09-43EC-B6E2-451AAB0FF000}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{19D2F415-D58B-46BC-9390-C03DCBC21EB2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2A841F7A-A014-4DA5-B6D9-8B913DFB7A8C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E45F3E8-2683-4824-A6BE-08108022FB36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{987D9269-F8A1-408F-BF62-4397D2F5363E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F0F16DD-4E76-4049-A9B1-7A91E48F0323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E0722BEB-FDA1-4AA1-A2A8-15A74A5B3F70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F1963E76-845B-474C-8C7F-D69A96D8AA34}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F4288797-CB12-49CE-9DF8-7CDFA1143BEA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{065C1A21-97F8-45FB-A9F0-861B60FACEC8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3204358F-5904-46A6-841F-D6B5BE3EF4E3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3AE67737-0E3E-44AA-AA5E-46A68BF017FF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3EE5B726-044A-48D2-AA7B-049BD9A0F62A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{60FBBE03-57FF-49D8-B38E-053D3F489825}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6A5182F1-C0B8-42B8-96CC-7F329CD46913}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C153418-8E4D-4FAF-AF27-5201E38463A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A26A2F05-AC4D-4A1E-9531-9125F7309B78}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5D6240-7DF0-435D-9B9B-F8586A99DE86}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FBB360DC-CB6C-4D6A-808A-2C773151BFFF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFD7DDAC-EC28-42A5-8D39-917B9078604B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{06DEB529-DE09-43EC-B6E2-451AAB0FF000}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{212C2C4F-C845-4FBC-9561-C833A13D8DCE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3C5D1D57-16C8-473C-A552-37B8D88596FE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A115D8A-6A7B-4C72-92B1-2E2D01F36979}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99DF8440-814E-497F-BDDD-FB93E9E9DF96}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E00DE9B9-B128-4C39-B732-B5D85013FA48}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{84FF7BD6-B47F-46F8-9130-01B2696B36CB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83CAD530-387D-40FD-82EA-B9E863D92A9B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{84FF7BD6-B47F-46F8-9130-01B2696B36CB}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C58D664A-3DBC-4925-AE74-0382007DF113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C776D7F4-BA85-4B75-AAFC-3A0A11FE6E36}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Tutorials
Key Deleted : HKCU\Software\TutoTag
Key Deleted : HKCU\Software\Baidu
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\findlyrics
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\Iminent
Key Deleted : HKLM\SOFTWARE\systweak
Key Deleted : HKLM\SOFTWARE\Tuto4PC
Key Deleted : HKLM\SOFTWARE\Baidu
Key Deleted : [x64] HKLM\SOFTWARE\Iminent
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DatamngrCoordinator.exe
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local;<local>

***** [ Web browsers ] *****

-\\ Internet Explorer v9.0.8112.16609


-\\ Google Chrome v


*************************

AdwCleaner[R0].txt - [9277 bytes] - [28/02/2015 22:23:38]
AdwCleaner[S0].txt - [9177 bytes] - [28/02/2015 22:26:02]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9236 bytes] ##########

Anexos

HelenaB
HelenaB Novo Membro Registrado
13 Mensagens 0 Curtidas
#7 Por HelenaB
28/02/2015 - 23:26
Edu,

obrigada pelo apoio, sábado a noite.. é dia de ajudar a menina com o note podre smile.png

Log:

~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\Users\Helena\appdata\local\google\chrome\user data\default\local storage\http_start.iminent.com_0.localstorage-journal"
Successfully deleted: [File] C:\Windows\prefetch\DRIVERUPDATEUI.EXE-76F67FE2.pf



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\baidu security"
Successfully deleted: [Folder] "C:\ProgramData\pcdr"
Successfully deleted: [Folder] "C:\Users\Helena\AppData\Roaming\baidu security"
Successfully deleted: [Folder] "C:\Users\Helena\AppData\Roaming\pcdr"
Successfully deleted: [Folder] "C:\Users\Helena\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Helena\appdata\locallow\pcdr"



~~~ Event Viewer Logs were cleared
HelenaB
HelenaB Novo Membro Registrado
13 Mensagens 0 Curtidas
#10 Por HelenaB
03/03/2015 - 19:52
Oi gente!

Então, o note continua apresentando o erro, _oeek_ antes de concluir a instalação teve um aviso dizendo que a máquina possui uma versão mais atual. Continuo com o processo?

No site da Dell identifiquei minha máquina no suporte remoto e as recomendações de atualização que eles oferecem têm "AMD Radeon HD 7650/HD 7450 Graphics Driver" mas aí repetimos a questão que minha placa de vídeo é intel, certo?
Power Max
Power Max Ubbergeek Registrado
4.2K Mensagens 509 Curtidas
#14 Por Power Max
05/03/2015 - 22:27
Oi Helena.
Faça o download do < ZHPCleaner > < 4560c2e838537857a70e37b22927665a> ( ... de Nicolas Coolman )

Obs: Ao acessar o link acima clique no botão Télécharger referente ao ZHPCleaner para baixá-lo, tal como mostra a imagem abaixo:

58de70529772c242f9f9a79cb07a1430

Para executá-lo corretamente siga as dicas desta postagem:

Tutorial completo do ZHPCleaner

Após a utilização dele, copie todo o conteúdo do seu relatório ZHPCleaner.txt e poste em sua próxima resposta.
<><><><><><><><><><><><><><><><>

Caixa de Dicas = Sempre com novos tutoriais e atualidades em informática e tecnologia.
Super Links = Mensagens de fé e esperança ao seu coração.
HelenaB
HelenaB Novo Membro Registrado
13 Mensagens 0 Curtidas
#15 Por HelenaB
07/03/2015 - 11:36
Log do ZHP Cleaner:

~ ZHPCleaner v2015.3.6.109 by Nicolas Coolman (06/03/2015)
~ Run by Helena (Administrator) (07/03/2015 11:22:00)
~ Forum : <a href="http://forum.nicolascoolman.fr" target="_blank">http://forum.nicolascoolman.fr</a>
~ Facebook : <a href="https://www.facebook.com/nicolascoolman1" target="_blank">https://www.facebook.com/nicolascoolman1</a>
~ State version : Version OK
~ Type : Repair
~ Report : C:\Users\Helena\Desktop\ZHPCleaner.txt
~ Quarantine : C:\Users\Helena\AppData\Roaming\ZHP\ZHPCleaner_Quarantine.txt
~ UAC : Deactivate
~ Boot Mode : Normal (Normal boot)
~ Windows 7, 64-bit Service Pack 1 (Build 7601)


---\\ Services (0)
~ No malicious items found.


---\\ Browser internet (0)
~ No malicious items found.


---\\ Hosts file (1)
~ The hosts file is legitimate (21)


---\\ Scheduled automatic tasks. (0)
~ No malicious items found.


---\\ Explorer ( File, Folder) (12)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage [ - ] (PUP.Optional)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal [ - ] (PUP.Optional)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_chinainbox.com.br_0.localstorage [ - ] (PUP.InboxEmail)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_chinainbox.com.br_0.localstorage-journal [ - ] (PUP.InboxEmail)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.apps.conduit.com_0.localstorage [ - ] (Toolbar.Conduit)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.apps.conduit.com_0.localstorage-journal [ - ] (Toolbar.Conduit)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_utorrentbarpt.ourtoolbar.com_0.localstorage [ - ] (PUP.uTorrentBar)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_utorrentbarpt.ourtoolbar.com_0.localstorage-journal [ - ] (PUP.uTorrentBar)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_<a href="'http://www.chinainbox.com.br_0.localstorage'" target="_blank">www.chinainbox.com.br_0.localstorage</a> [ - ] (PUP.InboxEmail)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_<a href="'http://www.chinainbox.com.br_0.localstorage-journal'" target="_blank">www.chinainbox.com.br_0.localstorage-journal</a> [ - ] (PUP.InboxEmail)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_<a href="'http://www.coolspeedial.com_0.localstorage'" target="_blank">www.coolspeedial.com_0.localstorage</a> [ - ] (PUP.SpeedDial)
MOVED file*: C:\Users\Helena\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_<a href="'http://www.coolspeedial.com_0.localstorage-journal'" target="_blank">www.coolspeedial.com_0.localstorage-journal</a> [ - ] (PUP.SpeedDial)


---\\ Registry ( Key, Value, Data) (7)
DELETED data: HKCR\ChromeHTML.D7HOPOAZ7V73ZQBP4YO64PPAGU\Shell\Open\Command\\Default [Bad : "C:\Users\Helena\AppData\Local\Google\Chrome\Application\chrome.exe" -- "%1"] (Broken.OpenCommand)
DELETED data: HKCR\AutoCADScriptFile\Shell\Open\Command\\Default [Bad : C:\Windows\system32\notepad.exe "%1"] (Broken.OpenCommand)
DELETED key*: HKCU\Software\AppDataLow\Software\Smartbar [] (PUP.QuickShare)
DELETED key*: [X64] HKLM\SOFTWARE\Classes\WPDSupport.RCMWPDDevice12 [RCMWPDDevice Class] (Adware.DoubleD)
DELETED key*: [X64] HKLM\SOFTWARE\Classes\WPDSupport.RCMWPDDevice12.1 [RCMWPDDevice Class] (Adware.DoubleD)
DELETED key*: [X64] HKLM\SOFTWARE\Classes\WPDSupport.RCMWPDMediaManager12 [RCMWPDMediaManager Class] (Adware.DoubleD)
DELETED key*: [X64] HKLM\SOFTWARE\Classes\WPDSupport.RCMWPDMediaManager12.1 [RCMWPDMediaManager Class] (Adware.DoubleD)



---\\ Result of repair
~ Repair carried out successfully
~ Browser not found (Mozilla Firefox)
~ Browser not found (Opera Software)


---\\ Statistics
~ Items scanned : 98924
~ Items found : 0
~ Items repaired : 14


End of clean at 11:33:22
===================
ZHPCleaner-[R]-07032015-11_33_22.txt
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