Como remover TR/Drop.Agent. gna.2

Question

Ol&aacute; tenho tentado remover TR/Drop.Agent. gna.2 Trojan do meu pc e n&atilde;o consigo, uso o avira e tb n&atilde;o consigo atualiz&aacute;-lo, preciso de ajuda. Obrigado, 
 
martinsan

Answer

Ol&aacute;, martinsan! Seja Bem VIndo ao F&oacute;rum GdH!
 
Por gentileza,

- Baixe o programa HijackThis 
- Instale-o em uma pasta pr&oacute;pria em C: (Ex.: C:/Hijackthis)
- Execute-o e clique em Do a system scan and save a logfile.
- Uma janela contendo o resultado do scan ser&aacute; aberta.
- Copie e cole o relat&oacute;rio aqui no f&oacute;rum!
 
Ficamos no aguardo!

Answer

Oi Felipe_88, a&iacute; est&aacute;:
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:40:39, on 6/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Arquivos de programas\Motorola\SMSERIAL\sm56hlpr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Arquivos de programas\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Arquivos de programas\Ahead\InCD\InCD.exe
C:\Arquivos de programas\Java\jre6\bin\jusched.exe
C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Arquivos de programas\IObit\Advanced SystemCare 3\AWC.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
C:\Arquivos de programas\RALINK\Common\RaUI.exe
C:\Arquivos de programas\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqgalry.exe
C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\wwtask.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Arquivos comuns\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\explorer.exe
C:\DOCUME~1\PROFES~1\CONFIG~1\Temp\ICEOWS\ViewUpd\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com.br/0SEPTBR/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 200.11.1.254:3128
O1 - Hosts: 174.36.233.32 www2.bancobrasil.com.br
O1 - Hosts: 174.36.233.33 aapj.bb.com.br
O1 - Hosts: 174.36.233.34 wwws.nossacaixa.com.br
O1 - Hosts: 174.36.233.35 bankline.itau.com.br
O1 - Hosts: 174.36.233.46 intranetcall.oi.com.br
O1 - Hosts: 4.68.95.11 imagem.caixa.gov.br
O1 - Hosts: 4.68.95.11 www14.bancobrasil.com.br
O1 - Hosts: 4.68.95.11 www5.infoseg.gov.br
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\ARQUIVOS DE PROGRAMAS\GBPLUGIN\gbieh.dll (file missing)
O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\ARQUIV~1\GbPlugin\gbiehAbn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Arquivos de programas\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] C:\Arquivos de programas\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [InCD] C:\Arquivos de programas\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Arquivos de programas\Java\jre6\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Mobile Partner] C:\Arquivos de programas\Mobile Partner\Mobile Partner.exe
O4 - HKCU\..\Run: [updateMgr] C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Arquivos de programas\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [Advanced SystemCare 3] C:\Arquivos de programas\IObit\Advanced SystemCare 3\AWC.exe /startup
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Ferramenta de Verifica&ccedil;&atilde;o de M&iacute;dia do PMB.lnk = C:\Arquivos de programas\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Inicializa&ccedil;&atilde;o r&aacute;pida do HP Image Zone.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Arquivos de programas\RALINK\Common\RaUI.exe
O8 - Extra context menu item: Add to AMV Converter... - C:\Arquivos de programas\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: Add to Google Photos Screensa&amp;ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&amp;xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Arquivos de programas\MP3 Player Utilities 4.15\MediaManager\grab.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&amp;http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1202737351533
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1202742505484
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?AuthParam=1239587231_747abdfb6bb678630187f0b4c9ead860&amp;GroupName=JSC&amp;FilePath=/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab&amp;File=jinstall-6u13-windows-i586-jc.cab&amp;BHost=javadl.sun.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://www14.bancobrasil.com.br/plugin/GbpDist.cab
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugin/Cab/GbPluginABN.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B97E0BA0-963D-42CF-A747-F122C0D50C7F}: NameServer = 200.165.132.147,200.165.132.155
O20 - Winlogon Notify:  a4hc - C:\WINDOWS\system32\1234393758\f4.dll
O20 - Winlogon Notify:  GbPluginAbn - C:\ARQUIV~1\GbPlugin\gbiehAbn.dll
O20 - Winlogon Notify:  GbPluginBb - C:\Arquivos de programas\GbPlugin\gbieh.dll (file missing)
O23 - Service: Norton2009 Reset (.norton2009Reset) - Unknown owner - C:\Arquivos de programas\Norton2009Reset.exe
O23 - Service: Avira AntiVir Personal &ndash; Free Antivirus Scheduler (AntiVirScheduler) - Unknown owner - C:\Arquivos de programas\Avira\AntiVir PersonalEdition Classic\sched.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Upgrade Service (AntiVirUpgradeService) - Unknown owner - C:\WINDOWS\TEMP\AVSETUP_4a1dd753\basic\avupgsvc.exe (file missing)
O23 - Service: Gbp Service (GbpSv) - Unknown owner - C:\ARQUIV~1\GbPlugin\GbpSv.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Arquivos de programas\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe
O23 - Service: Network Agent Driver Tz0 (NetworkAgent) - Unknown owner - C:\WINDOWS\system32\agexec.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Arquivos de programas\Arquivos comuns\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10529 bytes

Answer

Ol&aacute; martinsan

Vou dar uma ajuda enquanto o Amigo est&aacute; off.

Fa&ccedil;a o download do HostsXpert...
 Extraia o Conteudo do arquivo HostsXpert.zip para o C:\HostsXpert\
 D&ecirc; um duplo clique em HostsXpert.exe ...
 Se a op&ccedil;&atilde;o Make Hosts Writable? estiver dispon&iacute;vel, clique nela..(localiza no canto direito superior)...
 Clique ent&atilde;o em Restore Microsoft's Hosts file..
 Depois disso clique em OK..
 Para sair do programa clique em X...

Baixe o Malwarebytes Anti-Malware

Inicie a instala&ccedil;&atilde;o clicando em mbam-setup.exe...
 Marque Atualizar Malwarebytes Anti-Malware e clique em concluir...
 Reinicie o micro e entra em MOdo De Seguran&ccedil;a...
 Execute o programa MalwareBytes Anti Malware...
 Clique na aba: Verifica&ccedil;&atilde;o, selecione a op&ccedil;&atilde;o Verifica&ccedil;&atilde;o completa....
 Clique ent&atilde;o em Verificar...
 Selecione tudo que deseja escanear.....
 Clique ent&atilde;o em Verificar....
 Quando o scan terminar, clique em Ok e em Mostrar Resultados para ver o log...
 Se algo for detectado, veja se tudo est&aacute; marcado e clique em Remover....
 Se perguntar se voc&ecirc; deseja remover objetos da mem&oacute;ria, clica em Sim...
 O log &eacute; automaticamente gravado e pode ser consultado clicando em Logs do menu principal...
 Copie e cole esse log aqui, juntamente com um novo log HijackThis....

Aguardo seu poste

T+

Answer

Oi Diogo, segue o que vc pediu
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:40:11, on 6/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Arquivos de programas\Motorola\SMSERIAL\sm56hlpr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Arquivos de programas\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Arquivos de programas\Ahead\InCD\InCD.exe
C:\Arquivos de programas\Java\jre6\bin\jusched.exe
C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Arquivos de programas\IObit\Advanced SystemCare 3\AWC.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
C:\Arquivos de programas\RALINK\Common\RaUI.exe
C:\Arquivos de programas\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqgalry.exe
C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\wwtask.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Arquivos comuns\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\explorer.exe
C:\DOCUME~1\PROFES~1\CONFIG~1\Temp\ICEOWS\ViewUpd\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com.br/0SEPTBR/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 200.11.1.254:3128
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\ARQUIVOS DE PROGRAMAS\GBPLUGIN\gbieh.dll (file missing)
O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\ARQUIV~1\GbPlugin\gbiehAbn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Arquivos de programas\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] C:\Arquivos de programas\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [InCD] C:\Arquivos de programas\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Arquivos de programas\Java\jre6\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Mobile Partner] C:\Arquivos de programas\Mobile Partner\Mobile Partner.exe
O4 - HKCU\..\Run: [updateMgr] C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Arquivos de programas\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [Advanced SystemCare 3] C:\Arquivos de programas\IObit\Advanced SystemCare 3\AWC.exe /startup
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Ferramenta de Verifica&ccedil;&atilde;o de M&iacute;dia do PMB.lnk = C:\Arquivos de programas\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Inicializa&ccedil;&atilde;o r&aacute;pida do HP Image Zone.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Arquivos de programas\RALINK\Common\RaUI.exe
O8 - Extra context menu item: Add to AMV Converter... - C:\Arquivos de programas\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: Add to Google Photos Screensa&amp;ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&amp;xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Arquivos de programas\MP3 Player Utilities 4.15\MediaManager\grab.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&amp;http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1202737351533
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1202742505484
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?AuthParam=1239587231_747abdfb6bb678630187f0b4c9ead860&amp;GroupName=JSC&amp;FilePath=/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab&amp;File=jinstall-6u13-windows-i586-jc.cab&amp;BHost=javadl.sun.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://www14.bancobrasil.com.br/plugin/GbpDist.cab
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugin/Cab/GbPluginABN.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B97E0BA0-963D-42CF-A747-F122C0D50C7F}: NameServer = 200.165.132.147,200.165.132.155
O20 - Winlogon Notify:  a4hc - C:\WINDOWS\system32\1234393758\f4.dll
O20 - Winlogon Notify:  GbPluginAbn - C:\ARQUIV~1\GbPlugin\gbiehAbn.dll
O20 - Winlogon Notify:  GbPluginBb - C:\Arquivos de programas\GbPlugin\gbieh.dll (file missing)
O23 - Service: Avira AntiVir Personal &ndash; Free Antivirus Scheduler (AntiVirScheduler) - Unknown owner - C:\Arquivos de programas\Avira\AntiVir PersonalEdition Classic\sched.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Upgrade Service (AntiVirUpgradeService) - Unknown owner - C:\WINDOWS\TEMP\AVSETUP_4a1dd753\basic\avupgsvc.exe (file missing)
O23 - Service: Gbp Service (GbpSv) - Unknown owner - C:\ARQUIV~1\GbPlugin\GbpSv.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Arquivos de programas\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe
O23 - Service: Network Agent Driver Tz0 (NetworkAgent) - Unknown owner - C:\WINDOWS\system32\agexec.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Arquivos de programas\Arquivos comuns\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 10069 bytes

Malwarebytes' Anti-Malware 1.40
Vers&atilde;o do banco de dados: 2572
Windows 5.1.2600 Service Pack 3
6/8/2009 19:32:27
mbam-log-2009-08-06 (19-32-27).txt
Tipo de Verifica&ccedil;&atilde;o: Completa (C:\|)
Objetos verificados: 154143
Tempo decorrido: 40 minute(s), 10 second(s)
Processos da Mem&oacute;ria infectados: 0
M&oacute;dulos de Mem&oacute;ria Infectados: 0
Chaves do Registro infectadas: 3
Valores do Registro infectados: 1
&Iacute;tens do Registro infectados: 1
Pastas infectadas: 0
Arquivos infectados: 2
Processos da Mem&oacute;ria infectados:
(Nenhum &iacute;tem malicioso foi detectado)
M&oacute;dulos de Mem&oacute;ria Infectados:
(Nenhum &iacute;tem malicioso foi detectado)
Chaves do Registro infectadas:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\.norton2009reset (Trojan.Hacktool) -&gt; Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\.norton2009reset (Trojan.Hacktool) -&gt; Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\.norton2009reset (Trojan.Hacktool) -&gt; Quarantined and deleted successfully.
Valores do Registro infectados:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{b7d3e479-cc68-42b5-a338-938ece35f419} (Adware.SoftMate) -&gt; Quarantined and deleted successfully.
&Iacute;tens do Registro infectados:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\aux2 (Trojan.JSRedir.H) -&gt; Bad: (C:\WINDOWS\system32\..\pug.wja) Good: (wdmaud.drv) -&gt; Quarantined and deleted successfully.
Pastas infectadas:
(Nenhum &iacute;tem malicioso foi detectado)
Arquivos infectados:
C:\WINDOWS\pug.wja (Trojan.JSRedir.H) -&gt; Quarantined and deleted successfully.
C:\Arquivos de programas\Norton2009Reset.exe (Trojan.Hacktool) -&gt; Quarantined and deleted successfully.

Answer

Ol&aacute;, parece que estes procedimentos resolveram o problema. Obrigado
 
martinsan

Answer

Ol&aacute; martinsan

Ol&aacute;, parece que estes procedimentos resolveram o problema. Obrigado

De nada, mas por favor, &eacute; de grande valia voc&ecirc; fazer os seguintes procedimentos para sabermos se sua m&aacute;quina est&aacute; realmente limpa:

Abra/execute o Malwarebytes Anti-Malware
 Clique na aba Quarentena
 Se haver algum malware l&aacute;, selecione todos e clique em Remover
 Feche o programa...

Fa&ccedil;a um scan com o Nod32 online...siga as dicas desse tutorial de como fazer:

Tutorial do antivirus Nod32 Online

Depois que o scan terminar ser&aacute; gerado um log...que estar&aacute; em:

C:\Arquivos de programas\EsetOnlineScanner\log.txt

Copie e Cole o log aqui...

Estarei aguardando o seu poste...

T+

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